Workmanship coverage and how we handle a concern.
Abricos LLC stands behind the work it contracts to perform. What that means in practice is written into your signed project agreement — the term, the scope and the exclusions that apply to your project specifically. This page explains how workmanship coverage, manufacturer warranties and specialty trade coverage fit together, and exactly how to bring a concern to us so it gets reviewed properly.
We would rather hear about something early than late. A condition that is easy to look at and document is easier to resolve than one that has been lived with for a year.
If the situation is an emergency, do not wait for us.
An active water leak, an electrical hazard, the smell of gas, fire, or any sign of structural danger should be addressed first through emergency services, your utility provider, or the appropriate licensed emergency provider for that system. Shut off the water or the affected circuit if it is safe to do so, and take reasonable steps to limit further damage. Contact us afterwards so the event goes into the project record.
The contact form and our email inbox are reviewed during business hours and are not an emergency response channel. We do not publish a guaranteed response time.
Four layers, and which document governs each.
Most confusion about warranties on a construction project comes from treating it as one single promise. It is normally four separate things, each governed by its own document.
- Workmanship on Abricos LLC contracted scope
- The installation and construction work Abricos LLC contracted to perform on your project. If completed work within that contracted scope does not perform as the agreement describes, that is what a workmanship follow-up is for. The applicable term and conditions are the ones written into your signed agreement.
- Manufacturer warranties on products and materials
- Windows, doors, roofing systems, decking boards, appliances, fixtures, sealants and similar products carry warranties issued by their manufacturer, on the manufacturer's own terms, including registration and maintenance requirements. Abricos LLC does not extend, shorten or replace those terms. Where a manufacturer supplies documentation with an installed product, it is provided or made available to the owner at closeout where applicable.
- Specialty trade and subcontractor work
- Electrical, plumbing, HVAC, gas, roofing and structural work is performed by specialty trades, licensed where the jurisdiction and the scope of work require it. How that trade's own workmanship coverage applies alongside any manufacturer coverage on installed equipment is set out in the written project documents.
- Your project's actual duration and coverage
- Term, scope and exclusions vary by project and are set out in the signed agreement rather than promised on this website. If you are unsure what your project's documents say, ask us and we will point you to the relevant section of your own contract.
How the project is documented from the first consultation through closeout is described on our process page, and the categories of work we contract are listed under services.
Typically not covered, unless your agreement says otherwise.
The list below reflects what construction workmanship coverage generally does not reach. It is a general orientation, not your project's exclusion list — your signed agreement is, and nothing here limits any right you hold under Colorado law.
- Normal wear from ordinary use, and the gradual aging of finishes, sealants and moving hardware
- Alterations, repairs or additions performed by the owner or by a third party after our work was completed
- Misuse, overloading, or use of an assembly for something other than its intended purpose
- Absence of the routine maintenance described in the project documents or the manufacturer's instructions
- Movement, settlement or pre-existing conditions in parts of the structure outside our contracted scope
- Water intrusion originating in a system, assembly or area excluded from our contracted scope
- Hail, wind, snow load, fire, flood, seismic events and other conditions beyond a contractor's control
- Consumable items, and the natural variation in color, grain, texture and tone of wood, stone, tile and other natural or batch-produced materials
- Defects in a manufactured product itself, which are addressed under that manufacturer's warranty
If you are not sure which category a condition falls into, send it to us anyway. Sorting that out is our job, not yours.
Reporting a workmanship concern, step by step.
- 01
Identify the project and your contract contact
Tell us the property city, the approximate completion period and the work involved, so we can locate the project record and the signed agreement quickly.
- 02
Describe the concern and when you first noticed it
What you are observing, where in the home or on the structure, and roughly when it first appeared. Whether it changes with weather, temperature or use is often the most useful detail you can give us.
- 03
Attach photos or short video
One or two wider shots that establish the location, plus close-up detail of the specific condition. Photographs shorten the review considerably.
- 04
Avoid destructive investigation before inspection
Please do not open finishes or begin repair work before we have looked at it, except for reasonable steps to stop active damage — shutting off water, catching a leak, making an area safe. Emergency mitigation first, always.
- 05
We review the contract and scope, and schedule an inspection where appropriate
We read the signed agreement and the project record against what you have described, and arrange to look at the condition in person when an inspection is the sensible next step.
- 06
You receive a written determination and next step
After the evaluation we put our conclusion in writing — what we found, whether it falls within our contracted workmanship scope, a manufacturer's warranty or a specialty trade's coverage, and what happens next. Both sides then work from the same record.
What to send, and what never to send
Useful: the property city, the approximate completion period, the work involved, a description of the condition and when it first appeared, and photographs or short video. A name, phone number and email so we can reach you.
Never send us a Social Security number, a date of birth, payment-card or bank account details, medical information, or any other sensitive personal detail. We do not ask for them, we do not need them to review a workmanship concern, and no form on this website collects them. How project inquiries are handled is described in our privacy policy.
Report a concern and we will review the record.
Tell us what you are seeing and we will read it against the signed agreement and the project record, then tell you in writing what we found and what happens next.
Owner maintenance that protects the work.
General guidance for a Colorado home, written to be useful rather than exhaustive. It does not replace your project documents or any manufacturer's instructions, and where those differ, follow them.
- Caulk and sealants
- Exterior joints, tub and shower perimeters and trim transitions are maintenance items everywhere. Inspect them periodically and renew them when they crack, shrink or pull away, using a sealant suited to the substrate.
- Drainage and gutters
- Keep gutters, downspouts, extensions and area drains clear, and keep grade sloping away from the foundation. Most water problems in Colorado homes begin with water that had nowhere to go.
- Decks and outdoor structures
- Clear leaves and snow load, keep the gaps between boards free of debris, and clean surfaces on the schedule the decking manufacturer specifies. Composite and wood decking have different requirements — follow the one for your product.
- Interior and exterior finishes
- Paint, stain and clear coats weather differently on each elevation, and Colorado's high UV is hard on south and west exposures. Touch-ups and recoating on the manufacturer's interval protect the substrate underneath.
- Humidity and ventilation
- Run bath and kitchen exhaust fans during and after use, and keep humidity in a reasonable range. Wood, trim and cabinetry all respond to indoor moisture, and Colorado's dry winters and swamp-cooler summers swing it widely.
- Manufacturer instructions
- Appliances, mechanical equipment, windows, roofing and decking often require specific maintenance to keep their warranty in force. Keep whatever documents were provided with your project and follow them.
Warranty questions homeowners ask us.
There is no single site-wide term, and we deliberately do not publish one. The term that applies to your project is stated in your signed project agreement, because scope, assemblies and conditions differ from project to project. Ask us and we will point you to that section of your own documents.
The signed project agreement and any project-specific written warranty issued with it. This page is a plain-language summary intended to help you understand how the pieces fit together. Where anything here reads differently from your contract, the contract governs.
A manufacturer warranty covers the product itself — a window unit, a decking board, an appliance — on that manufacturer's terms. Workmanship coverage concerns how the work within our contracted scope was performed. A failing product and a failing installation are handled through different channels, and part of our review is determining which one you are looking at.
Use the contact form and select the project, or email us directly. Include the property city, the approximate completion period, a description of what you are seeing, when you first noticed it, and photographs. We do not ask for Social Security numbers, payment-card or bank details, or any other sensitive personal information to open a workmanship review.
Because a photograph of the condition and its surroundings usually tells us more in a moment than a long description can, and it lets us come prepared with the right person and the right information from the project record. Wider context shots plus close detail are the most useful combination.
Where an inspection is the appropriate next step for what you have described, we arrange to look at the condition in person. Some concerns can be resolved from photographs and the project documents alone; others need eyes on site. We will tell you which one we think it is.
Tell us anyway, and share whatever documentation and photographs exist. Work performed by others after ours changes what can be evaluated and how the agreement applies, which is why we ask to inspect a condition before repair wherever that is safely possible.
Some conditions arise in parts of a structure outside the scope we contracted, or existed before our work began. Those sit outside a workmanship review of our scope, though we will still tell you plainly what we observed and, where we can, what kind of professional is best placed to evaluate it.
Only if the signed agreement or the written warranty says so. Transferability is not assumed and is not something this page can grant. Manufacturer warranties have their own separate transfer rules, which are stated in each manufacturer's document.
They can be relevant. Permits, inspection records and any engineering documents form part of the written project record we read when reviewing a concern, and the jurisdiction with authority over your address sets what was required for the work.
Address safety first. For a fire, a gas odor, an electrical hazard or a structural danger, contact emergency services or your utility immediately. For an active leak, shut off the water supply and take reasonable steps to limit damage, then contact the appropriate licensed emergency provider. A form submission or an email to us is not an emergency response channel.
Not a claim — just planning a project?
If you are evaluating Abricos LLC for new work rather than reporting a concern, start here instead. The two conversations are handled separately, so nothing you send about a prospective project is treated as a warranty claim.
- Construction and remodeling services
- Verified project case studies
- How a project runs, step by step
- Company facts for Abricos LLC
This page is a plain-language summary. It is not a contract, a warranty document, an offer of coverage, or legal advice, and it does not create or extend any obligation. The signed project agreement and any written warranty issued with it control in all cases, and nothing here limits rights available under Colorado law. Detailed warranty terms for your project are provided when the contract is prepared.